Privacy Policy

Last updated: August 16, 2026

Crepetopia ("we," "us," or "our") operates this website (the "Site") for our café locations in Sarasota, Florida. This Privacy Policy explains what information we collect when you visit the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described below.

Information We Collect

We do not require you to create an account or submit personal information to browse this Site. The Site may collect limited information in the following ways:

• Contact form submissions. When you send us a message through the contact form on our Contact page, we collect the name, email address, reason for reaching out, and message you enter. These fields are required so that we can understand your request and reply to you. Form submissions are processed and stored on our behalf by Netlify, our hosting provider, and are emailed to our team.
• Contact information you provide. If you email or call us using the contact details listed on the Site, we receive whatever information you choose to share (such as your name, email address, phone number, and the contents of your message).
• Rewards program information. Our rewards program is run through Square. If you choose to join, you give your phone number to a team member at the register, and Square stores your phone number and points balance on our behalf. Our website does not collect or store that phone number — the "Check My Points" link simply takes you to Square's own page, where you enter it directly. Square's privacy policy governs the information you provide there.
• Automatically collected information. Like most websites, our hosting provider may automatically log basic technical information such as your browser type, device type, and general usage data (for example, which pages were viewed) for security and performance purposes.

Third-Party Services

This Site links out to third-party services to help you order and pay. When you use these links, you leave our Site and that company's own privacy policy and terms apply to any information you provide them. We do not receive your payment details from these services. The third parties we link to include:

• Square — for purchasing gift cards and for running our rewards program
• DoorDash — for delivery orders
• Cash App — for pickup orders
• Instagram and Facebook — for our social media pages

Our Site is hosted on Netlify, uses Google Fonts for typography, and embeds Google Maps to display our café locations. These providers may process limited technical data (like your IP address) in the course of delivering their services to us. Netlify also handles submissions from our contact form, which means the details you enter there are transmitted to and stored on Netlify's systems before reaching us.

How We Use Information

Any information you send us directly — through the contact form, by email, or by phone — is used only to respond to you, fulfill your request, or improve our café and website. We do not use it for advertising, and we do not sell or rent your personal information to third parties.

How Long We Keep It

We keep contact form submissions and correspondence only as long as we need them to handle your request and keep a reasonable record of our conversations with customers. You can ask us to delete a message you sent us at any time using the contact details below, and we will do so unless we are required to keep it.

Cookies

This Site does not use its own tracking cookies. Third-party services linked from the Site (such as those listed above) may use their own cookies in accordance with their own privacy policies once you navigate to their pages.

Children's Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children.

Your Choices

You may always contact us directly by phone or email rather than using the contact form or a third-party ordering link, and you are free to decline to share personal information with us — though we may not be able to respond to inquiries without some way to reach you. You may also ask us what information we hold about you, or ask us to correct or delete it, using the contact details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date above.

Contact Us

If you have questions about this Privacy Policy, please reach out:

• Email: crepetopia@crepetopiaofficial.com
• Phone: (941) 365-9766
• Address: 4921 Ringwood Meadows, Sarasota, FL 34235

This policy is provided as general information for our customers and is not a substitute for legal advice. If you need this reviewed for legal compliance, we recommend consulting an attorney.